The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
Under the direction of the Property Manager, the Administrative Assistant is responsible for assisting with the overall operation of the facility. They must relate well to people, have demonstrated sensitivity to and interest in the targeted clientele and exercise good judgment when interacting with residents, clients and staff.
Must be proficient in Microsoft Word and Excel - The new team member should be able create relational databases for diverse property operations, build tables, entering data, create powerful professional queries, forms, and reports, and much more! The goal is to produce reports/databases with actionable intelligence.
Written Communications Skills - every day you will use writing as a form of communication with excellent customer service tone when you write emails, formal letters, and even reports. You will need to understand grammar and be familiar with business correspondence.
Typing Skills - have a minimum of 50WPM per minute but ideally 60+ WPM or more
Correspondence – Type drafts for approval by manager, make copies for filing, label, and mail correspondence. Use proper business letter style, correct mistakes, and prepare final documents in a timely manner.
Files – Create and maintain files, both hard copy and electronic as requested by property manager and in accordance with JSCo practices. Keep files organized and labeled for easy retrieval by administrative staff and managers.
Document Creation – Update and/or create spreadsheets, flyers, reports, and other documents as requested. Save documentation in the appropriate location online, and hard copies as necessary. Label all documents in accordance with JSCo practices. Assist with making copies (in house or through a copy shop) assembling enclosures, creating labels, and meeting deadlines for mailings.
Scheduling – Manage schedules as requested for the property manager, set up appointments and reminders as necessary or requested.
Customer Service – Place and receive calls to/from vendors, utilities. Field phone calls. Take detailed messages. Provide information and assistance in a professional manner.
Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
Oral Comprehension and Expression — Ability to listen to, understand and speak so others can understand ideas and information presented verbally.
Time Management/Organization – Ability to multi task and manage multiple projects while staying organized
EDUCATION – High School Diploma or equivalent required; Associates Degree or equivalent is desired