The John Stewart Company

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Occupancy Specialist

Occupancy Specialist

Job ID 
Location Name 
Mandela Gateway
# of Openings 
Additional Location  
Job Locations 
Additional Location  
Occupany Specialist
Regular Full-Time
Minimum Salary 
Maximum Salary 

More information about this job



The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to  enrich the lives of our residents and employees, while delivering our services costeffectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.



The Occupancy Specialist works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company.  The Occupancy Specialist must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers.


  • Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo’s Resident Selection Policy
  • Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
  • Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
  • Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
  • Assist residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
  • Ensures that residents are in compliance with their lease, rules, and regulations.



  • Familiarity with the general management of subsidized housing programs.
  • Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
  • Excellent organizational skills; attention to details, strong verbal and written communication skills.
  • Minimum two years’ experience in related housing, social services or related field.
  • Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.


Equal Opportunity Employer

The John Stewart Company (“JSCo”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
San Francisco ONLY: JSCo will consider qualified applicants with a criminal history pursuant to San Francisco’s Fair Chance Ordinance. Oakland ONLY: Section 3 candidates will be given priority at Section 3 properties. Los Angeles City ONLY: JSCo will consider applicants with a criminal history in compliance with the Los Angeles City Fair Chance Ordinance.