The John Stewart Company

  • Occupancy Specialist/Administrative Asst.-

    Job Locations US-CA-San Jose
    Job ID
    2018-1823
    Location Name
    Second Street
    # of Openings
    1
    Category
    Occupany Specialist
    Type
    Regular Full-Time
  • Overview

    COMPANY SUMMARY:

    The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to  enrich the lives of our residents and employees, while delivering our services costeffectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

     

    SUMMARY OF THE POSITION:

    The Occupancy Specialist/Administrative Assistant works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company.  The Occupancy Specialist/AA must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers.

     

    BENEFITS-AT-A-GLANCE:

    • Medical, dental and vision care; preventative medical care paid at 100%.
    • Vacation leave of up to ten days per year in the first year.
    • Up to 72 hours of sick time per year.
    • Flexible Spending Accounts for Health Care and Dependent Care.
    • Free, confidential counseling through our Employee Assistance Program.
    • Commuter benefit program.
    • Discounts for AT&T and 24-Hour Fitness, plus annual fitness reimbursement of $50 towards expenses like health club memberships, fitness equipment and entry fees to marathons and fitness walks.
    • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation.

    Responsibilities

    • Basic administrative duties such as filing, copying, faxing, scanning, mailings and answering the phone.
    • Conduct Interviews and Lease signing for move-ins, in accordance with regulatory guidelines.
    • Conduct interviews for annual re-certification, complete re-certification related documents and maintain tracking log for tenants. Assisting residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
    • Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo’s Resident Selection Policy
    • Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
    • Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
    • Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
    • Ensures that residents are in compliance with their lease, rules, and regulations.
    • Receive and prepare work orders and work order history files.
    • Operate the computer with Boston Post, property management software or relevant waiting list programs.
    • Create and update spreadsheets, fliers, reports and other documents as requested.
    • Manage schedules such as set up appointments and reminders.
    • Complete data entry and projects in a timely and accurate manner.

     

    Qualifications

    • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
    • Ability to read, write and excellent communicate skills in English.
    • Professional demeanor with the ability to adapt to last-minute changes.
    • Highly organized with the ability to prioritize to meet deadlines.
    • Familiarity with the general management of subsidized housing programs.
    • Minimum two years’ experience in related housing, social services or related field.
    • Certified Tax Credit Specialist highly recommended.
    • Experience with Supportive Housing and Project Based Vouchers, a plus.

     

    Equal Opportunity Employer

    The John Stewart Company (“JSCo”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
    San Francisco ONLY: JSCo will consider qualified applicants with a criminal history pursuant to San Francisco’s Fair Chance Ordinance. Oakland ONLY: Section 3 candidates will be given priority at Section 3 properties. Los Angeles City ONLY: JSCo will consider applicants with a criminal history in compliance with the Los Angeles City Fair Chance Ordinance.

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