The John Stewart Company

  • On-Call Desk Clerk - CW House

    Job Locations US-CA-San Francisco
    Job ID
    2018-1913
    Location Name
    Cecil Williams Glide Community House
    # of Openings
    1
    Category
    Desk Clerk
    Type
    On-Call
    Minimum Salary
    USD $15.00/Hr.
  • Overview

    COMPANY SUMMARY:

    The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to  enrich the lives of our residents and employees, while delivering our services costeffectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

     

    SUMMARY OF THE POSITION:

    Monitors traffic in and out of the building, communicates with tenants, visitors, staff, and vendors.  Answers the phone and takes written messages, handles building and resident situations and emergencies, writes end of shift reports and incident reports, puts mail in resident mail slots and gives mail to residents, writes work orders, enforces project policies in a manner consistent with fair housing regulations, and keeps the reception area neat.

    Responsibilities

    • Answer telephones, direct calls, take messages and make emergency calls when situations arrive.
    • Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management.
    • Inform visitors of visitor policy, check visitor ID, and sign visitors in and out of the building.
    • Complete incident reports to record unusual building activity.
    • Distribute resident mail on daily basis.
    • Fill in as requested when other desk clerks are absent.
    • Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens.

     

    Qualifications

    • High school graduate or GED certificate.
    • Experience working with people of various cultural backgrounds, especially those with special needs is a plus.
    • Knowledge of federal, state and local laws and Fair Housing guidelines.
    • Ability to read, understand and communicate fluently in English.
    • Good sense of awareness, urgency and follow procedures to solve problems.
    • Working knowledge of E-mail, Microsoft Word and Excel.

     

    Benefits-at-a-glance

    Full Time Employees

    • Medical, dental and vision care; preventative medical care paid at 100%.
    • Vacation leave of up to ten days per year in the first year.
    • Up to 72 hours of sick time per year.
    • Flexible Spending Accounts for Health Care and Dependent Care.

     

    Full Time AND Part Time Employees

    • Free, confidential counseling through our Employee Assistance Program.
    • Commuter benefit program.
    • Discounts for AT&T and 24-Hour Fitness, plus annual fitness reimbursement of $50 towards expenses like health club memberships, fitness equipment and entry fees to marathons and fitness walks.
    • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)

    Equal Opportunity Employer

    The John Stewart Company (“JSCo”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
    San Francisco ONLY: JSCo will consider qualified applicants with a criminal history pursuant to San Francisco’s Fair Chance Ordinance. Oakland ONLY: Section 3 candidates will be given priority at Section 3 properties. Los Angeles City ONLY: JSCo will consider applicants with a criminal history in compliance with the Los Angeles City Fair Chance Ordinance.

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