The John Stewart Company

Regional Maintenance and Project Manager

Job Locations US-CA-San Francisco
Job ID
2021-3413
Location Name
San Francisco Corporate Office
# of Openings
1
Category
Project Manager
Job Type
Regular Full-Time

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

 

 

SUMMARY OF THE POSITION:

This position is a regional-level position requiring advanced critical thinking, communication and planning skills as well as practical knowledge in a variety of technical areas pertaining to facilities.  This role is also supervisory over assigned projects and personnel performing such projects. 

The Regional Maintenance and Project Manager in conjunction with the Regional Director and Client, will develop, implement and update policies and procedures related to preventive maintenance and custodial services for the entire maintenance and custodial team.  The Regional Maintenance and Project Manager will also be responsible for project management or completion as assigned by the Regional Director, in coordination with the Client.  This position will provide project management for maintenance and capital projects which exceed the expertise and/or availability of onsite property management staff and Regional Managers.    Oversight of projects involving structural modification, hazardous material abatement, or widespread relocation of resident households will involve consultation with subject-matter experts and properly licensed individuals.  The involvement of such experts and hiring of any third-party project managers will be determined in collaboration with the Director and Client.

The Regional Maintenance and Project Manager will assign work orders, inspect the work performed by vendors and other maintenance staff, and assist with conducting safety trainings and inspections. 

This position requires an emphasis on safe work practices, sustained physical effort, trouble shooting, problem solving, attention to detail, customer service and time management. 

Responsibilities

PRIMARY JOB FUNCTIONS

Preventive Maintenance

  • Periodically reviews preventive maintenance plans/schedules to confirm they are consistent with Client goals and for achieving the maximum useful life out of building systems, fixtures and finishes.
  • Trains staff on best practices and company and Client expectations.
  • Facilitates transition of properties post-construction to stabilized operations by attending trainings with the general contractor and subs that are typically offered to property management personnel.
  • Prepares the preventive maintenance plan for each new property, in coordination with onsite staff within the Client portfolio. Revises and updates plans for existing properties, as needed.
  • Ensures that operations and all installations and repairs are made in accordance with local, state and national codes.
  • Makes recommendations to Regional Managers for outside contractor involvement when appropriate.
  • Solicits and analyzes contractor bids for preventive maintenance and repair and replacement contracts that exceed the expertise of onsite staff and makes recommendations to the Regional Manager.
  • Assists with development of periodic checklists and task lists.
  • Identifies best practices for daily, weekly and monthly janitorial work and routine maintenance tasks in common areas and trains staff as needed.
  • Informs Regional Managers of observed deficiencies during site visits and provides direct guidance to maintenance and janitorial personnel on

Inspections and Reports

  • Performs annual physical inspection of each of Client location, including inspection of all common areas, grounds, building exteriors, mechanical areas and vacant units. These inspections may be performed separately or simultaneous with quarterly inspections performed by onsite staff to observe their methods and provide education. 
  • Submits inspection data to Client and Regional Manager for capital planning purposes.
  • Identifies hazards and UPCS deficiencies observed while onsite.
  • Inspects the work of other maintenance/custodial personnel, as directed, for quality, time management and safe work practices.
  • Inspects work of vendors to verify quality and completion in accordance with the contract or accepted proposal.
  • Inspects all newly constructed or newly-rehabbed units as well as those restored after a casualty loss upon completion by contractor before hand-off to management. Identifies and communicates all punch list items to project manager.
  • Collects and organizes data from onsite staff to provide Client reports as requested.

Project Management

  • Supports Regional Managers with developing or identifying the appropriate scope of work for bidders for small projects on an as needed basis (e.g.: individual unit repairs, projects under $10,000, routine replacements).
  • Identifies and manages projects that can be performed “in-house” versus those that require outside contractors.
  • Prepares the scope of work for mid-size and large projects (between $10,000 and $100,000), with or without vendor assistance, within the employee’s level of expertise.
  • Solicits quotes for scope preparation by a qualified professional for projects requiring engineering, architecture, hazardous material removal or widespread relocation (determined in conjunction with the Regional Manager and Client).
  • Identifies qualified vendors in cooperation with Regional Manager and Client and hosts bid meetings and walk-throughs.
  • Oversees assigned capital and maintenance projects from commencement through completion, monitoring progress and inspecting final work.
  • Meet delivery deadlines established in cooperation with Regional Manager and Client.
  • Oversees assigned casualty loss repairs in coordination with Client and Client’s insurer.

Safety

  • Remains abreast of new OSHA and Cal/OSHA guidelines as well as industry best practices for a safe work environment.
  • Practices safety precautions and is safety conscious at all times.
  • Knows which personal protective equipment (PPE) is required for each task and can train on proper use in accordance with JSCo policies. Informs the appropriate Regional Manager when site employees do not adhere to such policies.
  • Ensures that onsite staff and contractors adhere to all JSCo safety requirements and that proper documentation of safety plans, Safety Data Sheets and necessary PPE is present before and during each assigned project.
  • Addresses observed unsafe conditions and safety errors directly with onsite employees immediately upon observation. Provides training and guidance if necessary.
  • Conducts and/or participates in required monthly safety meetings.

 

Qualifications

MINIMUM QUALIFICATIONS

  • Knowledge of occupational hazards and safety procedures of the maintenance trade.
  • General knowledge of OSHA and Cal/OSHA regulations pertaining to worker protection and an understanding of how to locate the current applicable regulations.
  • Knowledge of the principles, practices, tools and materials used in one or more building trades, such as: carpentry, plumbing, electrical, HVAC systems, appliance repair, painting, drywall, plaster, concrete, hardware and locks, fire protection systems, security systems, irrigation and landscaping.
  • Ability to perform maintenance and repairs in one or more trades listed above.
  • Skilled in the use and care of common hand tools required in building and equipment maintenance and construction work.
  • Knowledge of precautions and safety procedures for ACM/LBP in pre-1981 housing.
  • Knowledge of proper disposal of hazardous materials, electronic and universal waste.
  • Knowledge of water and energy conservation and recycling practices.
  • General knowledge of HUD Uniform Physical Condition Standards and Federal Housing Quality Standards
  • General knowledge of building codes pertaining to multifamily housing.
  • Ability to read and understand construction drawings.
  • Ability to follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with other employees, tenants and the general public.
  • Ability to assign duties and supervise subordinate employees if necessary.

Experience & Education

  • College or technical education preferred.
  • High School Diploma, GED or equivalent required.
  • A minimum of five years’ multifamily apartment maintenance or construction experience.
  • Or at least three years’ proven experience as a project manager or project superintendent of successfully completed multifamily housing projects.
  • Or an equivalent combination of technical training and experience to meet the required knowledge, skills and abilities.
  • Proficiency in Microsoft Office programs, including Word and Excel and transferrable computer skills (e.g.: experience with accounting software, property management/work order or project management software).

Benefits-at-a-glance

 Benefits for Employees who work 30+ hours/week -

  • Medical, dental and vision care; preventative medical care paid at 100%.
  • Vacation leave of up to ten days per year in the first year.
  • Up to 72 hours of sick time per year.
  • Flexible Spending Accounts for Health Care and Dependent Care.
  • Company paid Life AD&D Long Term Disability.
  • Free, confidential counseling through our Employee Assistance Program.
  • Commuter benefit program.
  • Discounts for AT&T, ClassPass, and Weight Watchers.
  • $50 annual Wellness Reimbursement.
  • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

 

Benefits for Employees who work less than 30 hours/week - 

  • Free, confidential counseling through our Employee Assistance Program.
  • Commuter benefit program.
  • Discounts for AT&T, ClassPass, and Weight Watchers.
  • $50 annual Wellness Reimbursement.
  • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)

 

 

See what our employees are saying about the company here!

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.

The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California.  The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information.  Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here.  Please review this Notice at your convenience.

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